Frequently asked questions
How long does the diffuser last on a full charge?
One 60-minute USB-C charge powers the diffuser for up to 30–45 days, depending on usage and intensity settings.
How do I refill or replace the oil?
Twist off the base, insert a new oil bottle, and lock it back into place. Each bottle lasts up to 4 weeks.
Does it automatically turn on and off?
Yes. The diffuser has smart auto-sensing tech that powers onwhen your car starts, and shuts off when the engine turns off.
Can I control the scent strength?
Absolutely. Choose from three mist modes (Low, Medium, High)to match your preferred scent intensity.
Will it fit my car vent?
Using a secure magnetic clip system, it’s designed to fitall standard horizontal and vertical air vents.
Is it safe to use around pets or kids in the car?
Yes! Our oils are 100% natural, non-toxic, and free ofparabens or synthetic additives.
What kind of scents are available?
These are the signature fragrances our customers love:
Hilton Luxury
Sophisticated hotel inspired elegance
White Tea
Delicate calm for stress free drives
Ocean
Refreshing coastal breeze experience
Guerlain
Classic French perfumery with rich depth
Shangri-La
Exotic oriental notes with subtle spice
Lavender
Pure relaxation with floral tranquility
Each bottle crafted with pure essential oils to transform every drive into a mood enhancing ritual.
Find your perfect scent. Elevate your commute. Impress your passengers.
Is the diffuser noisy while operating?
Not at all. It uses ultrasonic technology and is completelysilent.No sprays. No clicks. No fans.
Can I use other essential oils with this diffuser?
For best performance and safety, we recommend using our specially formulated oils. They’re designed to work with the diffuser’s misting system and auto-sensing features without clogging or leaking.
What is your return policy?
We offer hassle-free returns within 90 days of purchase.
What payment methods do you accept?
We accept all major credit cards, PayPal, Apple Pay, and other secure payment methods for a smooth checkout experience.
How can I provide feedback on my purchase?
We love hearing from our customers! You can leave a review on our website or email us at info@shopaquelle.com with your feedback.